Developing a methodology to help ensure employee efforts unmistakably support business objectives and highlighting the need for clean, concise writing.
Southern California Gas is the nation’s largest natural gas distribution utility with 20.9 million consumers in more than 500 communities and thousands of employees.
The need for speed and detail in communicating the accomplishments of such a large workforce can lead to an overwhelming amount of information being passed through multiple layers of employees.
To better streamline communications, we developed a writing workshop that not only addressed the mechanics of writing, but also made sure the reports being generated were accomplishing goals that were supporting department and company objectives, as well as communicating the efforts and successes of the employees.
We developed a new template by which employees would be able to clearly and concisely communicate their accomplishments in ways that unmistakably support specific company objectives.
Econ One Research | Southern California Gas | Microsoft | USC: Community Health Involvement Project